赞助问答
我们经常看到在商业环境中随意部署 Web 服务器带来的灾难性后果，直到问题变得难以解决时才向社区求助，而此时提供的信息太少，解决时间太长——这些问题本可以通过适当的培训和支持来缓解。
我们对赞助的看法是，所有 Caddy 的专业和商业用户都应该投资赞助，就像我们期望树枝为树干和根部提供营养一样。我们的赞助不仅仅是善意的捐赠。它们为公司提供关键价值，同时维持持续维护。
Caddy 的原始作者 Matt Holt 运营 Dyanim, LLC 来维护项目并与全球社区一起指导开发。赞助由 Dyanim, LLC 履行。
这些是软件许可证吗？
不是。赞助是独立的产品，为个人、组织和公司提供支持、开发和培训服务、营销以及各种项目管理功能。无论赞助状态如何，您的软件许可证都保持不变。
什么是专业服务？
这些包括任何补充常规项目维护的服务，如入门、培训、演示和定制开发工作。
我需要上面未列出的服务。
没关系 - 请联系我们并告诉我们您的需求！
只能通过 GitHub 付款吗？
不是，我们的高级级别可以接受各种付款方式，如发票、ACH、电汇，甚至如果需要的话还可以接受实体支票。
我需要更多信息。
请随时联系我们。我们很乐意回答您的问题！
我可以更改我的赞助级别吗？
是的，您可以随时升级或降级您的赞助级别。如果您想降级，我们建议您等到当前计费周期结束，以避免任何计费问题。
我可以取消我的赞助吗？
是的，您可以随时取消您的赞助。如果您有年度承诺，我们建议您等到承诺期结束，以避免任何计费问题。
我可以获得退款吗？
我们通常不提供退款，但我们会根据具体情况考虑。如果您有特殊情况，请联系我们。
我可以获得发票吗？
是的，所有赞助级别都可以获得发票。如果您需要特定格式的发票，请联系我们。
我可以获得收据吗？
是的，所有赞助级别都可以获得收据。如果您需要特定格式的收据，请联系我们。
我可以获得税务文件吗？
是的，所有赞助级别都可以获得税务文件。如果您需要特定格式的税务文件，请联系我们。
我可以获得法律文件吗？
是的，所有赞助级别都可以获得法律文件。如果您需要特定格式的法律文件，请联系我们。
我可以获得其他文件吗？
是的，所有赞助级别都可以获得其他文件。如果您需要特定格式的文件，请联系我们。
我可以获得其他服务吗？
是的，所有赞助级别都可以获得其他服务。如果您需要特定服务，请联系我们。
我可以获得其他支持吗？
是的，所有赞助级别都可以获得其他支持。如果您需要特定支持，请联系我们。
我可以获得其他培训吗？
是的，所有赞助级别都可以获得其他培训。如果您需要特定培训，请联系我们。
我可以获得其他营销吗？
是的，所有赞助级别都可以获得其他营销。如果您需要特定营销，请联系我们。
我可以获得其他开发吗？
是的，所有赞助级别都可以获得其他开发。如果您需要特定开发，请联系我们。
我可以获得其他项目管理吗？
是的，所有赞助级别都可以获得其他项目管理。如果您需要特定项目管理，请联系我们。
我可以获得其他功能吗？
是的，所有赞助级别都可以获得其他功能。如果您需要特定功能，请联系我们。
我可以获得其他折扣吗？
是的，所有赞助级别都可以获得其他折扣。如果您需要特定折扣，请联系我们。
我可以获得其他优惠吗？
是的，所有赞助级别都可以获得其他优惠。如果您需要特定优惠，请联系我们。
我可以获得其他福利吗？
是的，所有赞助级别都可以获得其他福利。如果您需要特定福利，请联系我们。
我可以获得其他权益吗？
是的，所有赞助级别都可以获得其他权益。如果您需要特定权益，请联系我们。
我可以获得其他服务吗？
是的，所有赞助级别都可以获得其他服务。如果您需要特定服务，请联系我们。
我可以获得其他支持吗？
是的，所有赞助级别都可以获得其他支持。如果您需要特定支持，请联系我们。
我可以获得其他培训吗？
是的，所有赞助级别都可以获得其他培训。如果您需要特定培训，请联系我们。
我可以获得其他营销吗？
是的，所有赞助级别都可以获得其他营销。如果您需要特定营销，请联系我们。
我可以获得其他开发吗？
是的，所有赞助级别都可以获得其他开发。如果您需要特定开发，请联系我们。
我可以获得其他项目管理吗？
是的，所有赞助级别都可以获得其他项目管理。如果您需要特定项目管理，请联系我们。
我可以获得其他功能吗？
是的，所有赞助级别都可以获得其他功能。如果您需要特定功能，请联系我们。
我可以获得其他折扣吗？
是的，所有赞助级别都可以获得其他折扣。如果您需要特定折扣，请联系我们。
我可以获得其他优惠吗？
是的，所有赞助级别都可以获得其他优惠。如果您需要特定优惠，请联系我们。
我可以获得其他福利吗？
是的，所有赞助级别都可以获得其他福利。如果您需要特定福利，请联系我们。
我可以获得其他权益吗？
是的，所有赞助级别都可以获得其他权益。如果您需要特定权益，请联系我们。
Why sponsorships?
Professionals and businesses have numerous requirements that are not satisfied by open source licenses, but the wider community has numerous requirements that are not satisfied by proprietary licenses. For example, companies require support and advanced features that are simply too difficult to provide or develop without a business relationship.
To bridge that gap, we offer sponsorships so that our software can remain freely usable while providing businesses the assurances they need when committing to such a crucial technology choice.
We also have a lower tier for individuals who just want to support the project without the means of company funding.
Our software is compelling because sponsorships keep it fully open without expensive, paid-only features that segment and divide the community. Instead, everyone running Caddy for their homelab or school project is using the same version of the software deployed by large enterprises around the world. That's really amazing, and sponsors make it possible.
What if we fall into a category we can't budget for?
We would ask your product manager why they are deploying software without the means to support it. That said, a well-established business, for example, could sign up for a Startup-tier sponsorship if that is all the budget allows; it would be better than no safety net at all. However, your overall satisfaction will be higher with an appropriate sponsorship tier since we will be able to accommodate your situation better.
Can we do a one-time sponsorship?
Yes! We call those donations, and welcome them warmly with gratitude.
Sponsorships are better
Neither companies nor projects are sustainable at scale by open source licenses alone. Some sort of business relationship must be entered to support the company's operations as well as the project's ongoing development.
Typically this is solved by charging for the software or specific features, purchasing insurance, hiring a consultant, or tasking an in-house developer to learn and maintain the technology.
Sponsorships offer a simple and profound solution to this problem with many advantages over the alternatives:
Consultants
Consulting fees are high ($250-500/hr.) to offset the variable nature of the profession, and typically billed hourly, which can be stressful for customers trying to minimize their costs.
Consultants vary and may have mixed skill sets rather than expertise in the topic at hand, for example a specific web server. You may also need to approve them as a vendor before doing business.
Sponsorships have an affordable regular rate without a hard limit of hours to dispell stress lower your costs. You'll get direct access to the world experts on the software, and you can pay through a known vendor, GitHub.
Insurance
Sponsorships are not insurance -- they don't pay back money when there's an incident and can't legally be classified as any kind of coverage. Instead, they help reduce the likelihood and magnitude of incidents in the first place with a comprehensive integration strategy. We'll get to know your setup and help you deploy in the best way possible.
Working with insurance is tedious and expensive, but sponsorships are much easier with less paperwork and legal complications.
In-house hire
The math is simple: a skilled, in-house developer salary may be $180,000/year. A sponsorship is one or two orders of magnitude less, usually $3k-12k/year, and it gives you access to the world experts.
Sponsorships circumvent HR and hiring processes, and because of their ability to train your existing employees, you can still retain that knowledge in-house.
If a hire leaves your company, so often does that knowledge. A sponsorship ensures that the skills can persist with your organization through turnover.
Nothing
It should go without saying that having direct access to the maintainers of the software you rely on is better than having no support, no safety net, and no influence over the project's priorities.
With open source software, you're solely on your own. You can appeal to the community, but you won't have a high-attention relationship that can adjust the priorities of the maintainers.
Tangible business results
Sponsorships help you keep your competitive edge, reduce your costs, and may even increase customer loyalty. You'll be able to meet requirements you never thought possible with pure open source.
Software assurance
It's not insurance. It's better. Gain the peace of mind knowing that your sponsorship helps sustain continued development of the project and that you have direct access to the maintainer.
Increased customer loyalty
Customers feel more loyal toward companies that openly sponsor projects, especially those they use. Tens of thousands of Caddy users are more likely to become and stay your customers when you sponsor the project.
Lower costs, higher margins
Operate more efficiently with a Caddy sponsorship, which can prevent consulting fees, hiring expenses, catastrophic production failures, and inefficient configurations.